A Delivery Rider is responsible for transporting goods, food, parcels, or other items from suppliers to customers in a safe and timely manner. They play a key role in ensuring customer satisfaction by delivering orders accurately and professionally.

Key Responsibilities

• Pick up and deliver items to specified locations within the scheduled time.
• Ensure the safety and security of the packages during transportation.
• Navigate routes using GPS or maps to find the fastest and most efficient paths.
• Maintain communication with the dispatch team or customers regarding order status.
• Collect payments or verify online transactions when necessary.
• Follow traffic laws and company policies to ensure a safe delivery process.
• Keep the delivery vehicle (bike, motorcycle, or scooter) in good condition through regular maintenance.
• Handle customer inquiries and complaints professionally.